Updated August 13, 2024
Climative.ai is a website that provides personalized low-carbon plans for buildings using artificial intelligence. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.
By accessing or using our website or services, you agree to this privacy policy.
We will obtain your consent before collecting, using, or disclosing your personal information, as required by applicable laws. You can give your consent in various ways, such as by clicking a button, checking a box, or filling a form. You can also withdraw your consent at any time by contacting us, subject to any legal or contractual obligations and reasonable notice. However, withdrawing your consent (or deciding to not provide certain personal information) may affect your ability to access or use some or all of our website or services.
Note that as a homeowner, you can decide to remove your home and information relating to your home from public view, so that your home shows as “greyed out” on the coloured public Climative map. If you do this, data relating to your home will remain in the Climative system, but will not be viewable to the public.
Personal information: Personal Information means information about an identifiable individual, or information that when combined with other, readily available information, may be used to identify an individual. Personal information is defined and governed by the Personal Information Protection and Electronic Documents Act (Canada) and substantially similar laws in Alberta, B.C. and Quebec. Personal information, in the context of Climative’s website, services and applications includes, but is not limited to, login and passwords (when social logins are not used), information used to authenticate home ownership with local authorities, buying intentions, refined retrofit scenarios, priorities & preferences, energy use/utility use data, and information collected by our scenario generator. Also see “Types of Personal Information we Collect”, below.
Consistent with Canadian privacy laws, “personal information” does not include basic information that is publicly or commercially available and is related to a property or a building that does not include information that would tend to reflect inherently personal or private information about the owner of the property. This basic information includes street address, construction type, square footage, solar exposure, and other similar property-related data.
We collect personal information such as login and passwords (when social logins are not used), information used to authenticate home ownership with local authorities, buying intentions, refined retrofit scenarios, priorities & preferences, energy use/utility use data, and information collected by our scenario generator. In addition, we may collect:
We collect your personal information in various ways, such as when you:
We may also collect your personal information from third parties, such as:
We may combine the information we collect from different sources and use it for the purposes described in this privacy policy.
We will identify the specific purposes for collecting your personal information at or before the time of collection and verify consent for its use & retention.
We use your personal information for the purposes described in this privacy policy or as otherwise disclosed to you at the time of collection. For example, we use your personal information to:
With your consent, we may share or disclose your personal information with third parties for the purposes described in this privacy policy or as otherwise communicated to you at the time of collection. For example, we may share your personal information with:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, and access controls, to secure your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorized access to your account.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law or contract. When your personal information is no longer needed, we will delete it or anonymize it in accordance with our data retention policy and applicable laws.
We use cookies and other tracking technologies, such as web beacons, pixels, and device identifiers, to collect and store information about your preferences, behavior, and device when you visit our website or use our services. Cookies are small text files that are stored on your browser or device. We use cookies and other tracking technologies for various purposes, such as:
You can manage your cookie preferences and settings through your browser or device. However, disabling or blocking cookies may affect the functionality and performance of our website and services. Some cookies are essential for the operation of our website and services and cannot be disabled.
We respect your choices and rights regarding your personal information. Depending on the applicable laws, you may have the right to:
To exercise your rights or choices, or if you have any questions or concerns about our privacy policy or practices, please contact us at privacy@climative.ai. We will respond to your request within a reasonable time and in accordance with the applicable laws.
We will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time, by clicking the unsubscribe button on an email or following the direction provided in a text message.
Note that Personal information may be stored, accessed, used and otherwise processed inside and outside of Quebec and/or Canada. When Personal Information is located outside Quebec and/or Canada, it may be subject to laws that have different standards of protection and may allow for foreign law enforcement and governmental access.
To opt-out of interest-based advertising, and to find information about how to block or limit cookies, visit AdChoices, the Canadian self-regulatory program for online interest-based advertising, administered by the Digital Advertising Alliance of Canada (“DAAC”).
Our website and services are not intended for children under 18 or the equivalent minimum age in the relevant jurisdiction. We do not knowingly collect, use, or disclose personal information from children without the consent of their parents or legal guardians, as required by law. If we become aware that we have collected personal information from a child without the appropriate consent, we will delete it as soon as possible.
If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us at privacy@climative.ai.
We may update our privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our website or by sending you an email or other notification. The date at the top of this privacy policy indicates when it was last updated. Your continued use of our website or services after the updated privacy policy becomes effective constitutes your acceptance of the changes.
How to contact us If you have any questions or comments about our privacy policy or practices, please contact us at:
Climative.ai Email: privacy@climative.ai
Climative provides a collaborative AI-assisted data platform for organizations to enable personalized advice and offers to building owners, taking the guesswork out of building upgrades and transforming the low carbon economy.
